We regularly receive very similar questions. Here we answer some of the most frequently asked questions.
How is tutoring/mentoring/coaching delivered?
The vast majority of our work is done over digital channels – primarily email and Skype. This ensures that there is always a communication paper trail, which you can review any time that suits you (for example, when you’re writing an assignment). We also provide recordings of all Skype interactions so that you can review a conversation multiple times and thereby extract the most from it. That said, we can offer in-person physical meetings where client and tutor are in the same city at an additional cost.
Is your service allowed by universities?
Yes. In fact, numerous universities refer students to us.
We provide tutoring and support services to help you improve the quality of your work. Importantly, all work produced is yours – we do not write for you. While there are organisations that will cross this ethical boundary, we refuse to engage in any activity which may be considered academic misconduct. If you are considering any academic writing service, please be aware that the use of such services can lead to expulsion or even revocation of your degree years after the fact.
Will my work be treated confidentially?
Absolutely – all information is treated as strictly confidential. We will never share your data, nor mention your name anywhere. We are also happy to sign non-disclosure agreements.
How do you charge?
Our pricing is hour-based and completely flexible. You decide how much you want and when. There are no minimums. You can view our pricing here.
I called your office, but no-one answered…
Given the nature of our work (i.e. regularly engaging in consultations with clients), we are seldom available to take unscheduled calls. Therefore, asynchronous mediums such as email and WhatsApp work better for us, while keeping office management costs to a minimum (which ultimately allows us to provide more attractive pricing).
Notwithstanding, we still provide a contact number and will always strive to answer your call when not in consultation. To ensure that we’re available, please contact us by email or WhatsApp ahead of time to schedule a call.
I am currently failing. Can you help me?
Absolutely. We work with a diverse range of students – from those that are failing and desperately need help in order to pass, through to those who are earning merits and want to improve their grades to distinction-level.
My assignment is due in the next few days. Can you help me?
It’s not ideal, but we will do our best to help. Please contact us as soon as possible.
Do you only offer your services to MBA students?
No, students undertaking any business, management or related programs (e.g. marketing, finance, HR, operations, strategy) are also most welcome to get in touch. MBA tutoring just happens to be the most popular request. For dissertation and thesis-related support, we can assist most Master’s programs, regardless of topic.
What about PhD and DBA assistance?
We’re happy to help with these courses but cannot claim to be experts in doctoral-level research. We can, however, call in help from relevant subject-matter experts.
Which curricula do you cover?
Almost all standard MBA curricula are supported, for example, HR, finance, operations, strategy, marketing, international business, social responsibility, etc. We also cover dissertations and theses. If you’re uncertain, just get in touch for a free consultation.
What’s the difference between tutoring, mentoring and coaching?
Everyone seems to have their own definitions of these terms. We conceptualise them in the following hierarchical fashion:
- Tutoring – helping you to interpret and understand the actual course content – models, theories, frameworks, etc. In other words, getting to grips with the content matter itself.
- Mentoring – helping you manage the course better and earn higher marks by optimising your approach to reading, studying, research and assignment writing, as well as improving your argument development skills, academic writing skills, presentation skills etc.
- Coaching – helping you come to your own answers and thereby become a truly self-sufficient learner and researcher who can go on to doctoral-level research.
For most students, its a mix of all of these, with a bias towards level one and two.
Can you write my assignment/dissertation/thesis for me?
Definitely not. Grad Coach exists to help people grow. Writing assignments/dissertations/theses for you does not result in you learning anything, and is a serious form of academic misconduct which can result in you being expelled from your program or university.
Still have a question?
No problem. Please get in touch here and we’ll get back to you ASAP.