Frequently asked questions.
We regularly receive very similar questions. Here we answer some of the most frequently asked questions.
Which degrees and universities do you support?
For dissertations, theses and research projects, we can support the vast majority of degrees at Bachelor, Master and Doctoral level. For assignments and exams, we cover a narrower range of programs. If you’re unsure, just get in touch with us and we’ll let you know if and how we can help you.
How is your service delivered?
Our service is provided over digital channels – primarily email and Zoom (or Skype). This ensures that there is always a communication paper trail, which you can review any time that suits you (for example, when you’re writing an assignment). We also provide recordings of all sessions so that you can review a conversation multiple times and extract the most from it.
Do you have any testimonials or reviews?
Is your service allowed by universities?
Yes. In fact, numerous universities refer students to us and some even use our content for teaching purposes.
We provide support services to help you improve the quality of your work. Importantly, all work produced must be your own – we do not write for you. While there are organisations that will cross this ethical boundary, we refuse to engage in any activity which may be considered academic misconduct. If you are considering any academic writing service, please be aware that the use of such services can lead to expulsion or even revocation of your degree years after the fact.
Can you write for me?
This should go without saying, but we still get asked about this far too often. The answer – most definitely not. Grad Coach exists to help people grow. Writing assignments/dissertations/theses for you does not result in you learning anything, and is a serious form of academic misconduct which can result in you being expelled from your program or university.
Will my work be treated confidentially?
Absolutely – all information is treated as strictly confidential. We will never share your data, nor mention your name anywhere. We are also happy to sign non-disclosure agreements.
How do you charge?
Our pricing is time-based, with no minimum commitments. You decide how much engagement you want and when. You can view the details here.
I called your number, but was asked for a meeting ID?
Given the nature of our work (i.e. regularly engaging in consultations with clients), we are seldom available to take unscheduled calls (you wouldn’t want your coach taking calls during your session, right?). Therefore, we work on a scheduled basis. Scheduling a call is quick and easy using our online booking system. Alternatively, just email us and we’ll respond ASAP.
I am currently failing. Can you help me?
Yes. We work with a diverse range of students – from those that are failing and desperately need help in order to pass, through to those who are earning merits and want to improve their grades to distinction-level.
My work is due in the next few days. Can you help me?
It’s not ideal, but we will do our best to help. Please contact us as soon as possible.
English is not my first language (ESL student). Can you help me?
Yes, we can. In fact, many of our students are international ESL students. We can assist both with the academic aspects (e.g. coaching) and the English communication aspects (e.g. editing and proofreading).
What are your terms and conditions?
You can view our full terms and conditions here.